Archive for the "Customer Service" Category

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Website Mistake #22 – You Call This Support?

Customer Service doesn’t have to be a nightmare. Nor does it have to be time consuming.

How to Focus Your Business in the Technology Service Sector

Any aspect of the IT service sector is in close relation to customer services, whether directly by offering customer support or indirectly by providing a technology service. What many do not realize is that a company can survive during any economic crisis if you refocus your attention on customer relations since that is where your primary income source is. A satisfied customer is a repeat customer, and this is an important concept to grasp.

How to Focus Your Business in the Technology Service Sector

Any aspect of the IT service sector is in close relation to customer services, whether directly by offering customer support or indirectly by providing a technology service. What many do not realize is that a company can survive during any economic crisis if you refocus your attention on customer relations since that is where your primary income source is. A satisfied customer is a repeat customer, and this is an important concept to grasp.

These Mobile Stats Are Great News For Your Business

In the quarter ending February 2010, it was revealed that about two-thirds of US consumers going online with mobile used either their iPhone, or an iPod Touch. If your company relies on its website for lead generation, sales and marketing, or customer service, this is GREAT news.